Privacy policy

Last updated: July 12, 2026

Your privacy matters to us.

At TerraSira, we believe trust is built through transparency. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.


Information We Collect:

When you visit our website or place an order, we may collect:

* Name

* Email address

* Phone number

* Shipping and billing information

* Payment information (processed securely through our payment provider)

* Order history

* Information you choose to share when contacting customer support

* Anonymous website usage information such as browser type, device information, pages visited, and cookies


How We Use Your Information:

We use your information to:

* Process and deliver orders

* Provide customer support

* Send order confirmations and shipping updates

* Improve our website and customer experience

* Prevent fraud and maintain website security

* Send promotional emails if you have opted in


Cookies:

TerraSira uses cookies to improve website performance, remember your preferences, and better understand how visitors use our website.


Sharing Your Information:

We do not sell your personal information. Information is shared only with trusted third-party providers, including payment processors, shipping carriers, website hosting providers, and analytics services, when necessary to operate our business.


Data Security:

We use commercially reasonable measures to safeguard your personal information. While no online system can guarantee complete security, we continuously work to protect your data.


Your Rights:

Where permitted by law, you may request access to, correction of, or deletion of your personal information.


Contact:

For questions regarding this Privacy Policy, please contact us at support@terrasira.com or call (206) 476-4118.